About Bank

By using this website, you agree to be bound by these Terms and Conditions. You may not use this website if you do not agree with the Terms and Conditions. Mzansi Cooperative Bank website Terms and Conditions of use create a legally binding agreement between you (“the User”) and Mzansi Cooperative Bank.

Conditions of Use

Any person may use this website however, unauthorised attempts to modify any information stored on this website, to defeat or circumvent security features, or to utilise this website for purposes other than its intended purpose are prohibited.

The User warrants that the site will be used for lawful purposes only. The use of any information on this website creates no legal obligation, affiliation or association with Mzansi Cooperative Bank or with third parties arising as a consequence of using information provided by this service.


Mzansi Cooperative Bank makes no representations or warranties of any kind, express or implied, as to the operation of the website, the information, content, materials or products included on this site.

Mzansi Cooperative Bank directors, employees and agents accept no liability (including negligence), and take no responsibility for any loss or damage which a user of this website or any other third party may suffer or incur as a result of reliance on material found on this website, and in particular for:

  •  Any errors, omissions, or inaccuracy of information or data on this website;
  •  Any incompleteness in the information or data on this website;
  •  Any interpretations or opinions stated in, or which may be inferred from information on this website.

The User agrees that the use of this site will be at his/her own risk. Neither Mzansi Cooperative Bank, nor any of its directors, employees, agents and content providers, warrant that there will be uninterrupted or error free service; nor do they make any warranty as to the results that may be obtained from use of this site, or as to the accuracy or reliability of any information, service or merchandise provided through the site.

Under no circumstances shall Mzansi Cooperative Bank be liable for any damages whatsoever, including injury caused by any failure of performance or error, omission or inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorised access to, alteration of or use of this site, breach of contract, negligence, or under any other cause of action.

The User specifically acknowledges that Mzansi Cooperative Bank is not liable for defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury from the foregoing rests entirely with the User.

Mzansi Cooperative Bank shall not be liable for special, indirect, consequential, or incidental damages or damages for loss of profits, loss of revenue, loss of data or loss of use arising out of or related to Mzansi Cooperative Bank website or the information contained in it.

Intellectual Property Rights

The images used to represent various products are specifically selected to provide a visual representation of the actual item. These images are for illustrative purposes only, and cannot be used as an actual indication of item, feature, size, colour, or any other specification.

The content and software on this site may be used for information purposes or to facilitate electronic commerce. Any other use, including the reproduction, modification, distribution, transmission, re-publication, display or performance in any form, of the content of this site without written permission from Mzansi Cooperative Bank, is strictly prohibited.

Change of information on website

The information contained on this website is correct at the time of publishing, but subject to constant change without notice, including being continually updated, revised, removed, or any other possibilities.

Any of Mzansi Cooperative Bank documents or images may include inaccuracies or typographical errors. Mzansi Cooperative Bank expressly reserves the right to make changes to these documents and images at any time.

Mzansi Cooperative Bank has the right at any time to change or modify the terms and conditions applicable to the use of this site, or any part thereof; or to impose new conditions. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by any means including (without limitation) posting of the site, or by electronic mail, or by any other means. Any use of the site by the User after such notice shall be deemed to constitute acceptance of such changes, modifications, additions or deletions.


The user agrees to defend, indemnify and hold harmless Mzansi Cooperative Bank and its affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, damages, costs, liabilities, losses and expenses (including attorneys’ fees) arising out of the use of this site.

Privacy Notice

Mzansi Cooperative Bank and all its associated companies are committed to respecting the privacy of your personal data. You will be able to explore the majority of the Services offered on this web site without us collecting any identifiable information from you. E-mail addresses (also known as “unique identifiers”) are collected from visitors to verify the user’s identity, to facilitate business communications and for use as account numbers or identifiers in our system. This information is not shared with third parties as prescribed in the Popi Act that commenced on 1st July 2020. In addition, Mzansi Cooperative Bank will not sell your personal information to third parties unless you give us your specific permission to do so.

Use of “Cookies”

We may store some information (commonly known as a “cookie”) on your computer when you visit our web site. This enables Mzansi Cooperative Bank to keep your shopping session and shopping cart contents, and to recognise you during subsequent visits. The type of information gathered is non-personal (such as: the IP address of your computer, the date and time of your visit, which pages you browsed and whether the pages have been delivered successfully).

Apart from merely establishing basic connectivity and communications, Mzansi Cooperative Bank may also use this data in aggregate form to develop customised services –tailored to your individual interests and needs. Should you choose to do so, it is possible (depending on the browser you are using), to be prompted before accepting any cookies, or to prevent your browser from accepting any cookies at all. This will however cause certain features of the web site not to be accessible.

Links to other sites

The links to other sites are posted for your convenience Mzansi Cooperative Bank is not responsible for the content or privacy practices of other websites.


These Terms and Conditions are severable, in that if any provision is determined to be illegal or unenforceable by any court of competent jurisdiction, then such provision shall be deemed to have been deleted without affecting the remaining provisions of the Terms and Conditions.


No waiver by Mzansi Cooperative Bank of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.

Entire Agreement

These terms and conditions of use, as varied by Mzansi Cooperative Bank from time to time, constitute the entire agreement between the parties with respect to the use of this website.

Applicable Law

This site is created, controlled and owned by Mzansi Cooperative Bank in the Republic of South Africa. As such, the laws of the Republic of South Africa will govern these Terms and Conditions.

Threats to the security of Mzansi Cooperative Bank

Any activity which threatens the functioning, security and/or integrity of the Mzansi Cooperative Bank website is unacceptable.

This includes, among others:

  •  Any effort to breach or attempt to breach the security of another user or attempt to gain access to any other person’s information or data without the knowledge and consent of such person.
  •  Any activity which in any way threatens the security of the website by knowingly posting, transmitting, linking to or otherwise distributing any information or software which contains a virus or any other harmful disruptive component.